Legal
Privacy Policy
Last updated: January 2026
1. Information we collect
We collect the information you give us when you create an account, place an order, or contact us:
- Full name and email address
- Shipping information (address, city, ZIP code)
- Purchase and transaction history
- Browsing and activity data on the platform
2. How we use your information
We use your information to:
- Process and manage your orders
- Send you confirmations and status updates
- Personalize your experience on the platform
- Send you marketing communications (with your consent)
- Detect and prevent fraud
3. Data sharing
We don't sell your personal information to third parties. We may share data with:
- Sellers, solely to process your order
- Payment and shipping service providers
- Relevant authorities when legally required
4. Cookies
We use first-party and third-party cookies to improve your experience, analyze traffic, and personalize the content and sneakers you see. You can turn cookies off in your browser settings, but keep in mind this may affect how parts of the site work.
5. Security
We use technical and organizational security measures to protect your information while you shop for sneakers with us. That said, no transmission over the Internet is 100% secure. We recommend using a strong password and never sharing it.
6. Your rights
You have the right to access, correct, or delete your personal information. To exercise these rights, reach out to us at privacidad@sneakerstore.com.mx.
7. Data retention
We keep your information for as long as your account is active or as long as we need it to run our sneaker marketplace and provide the service. You can request that we delete your account at any time.
8. Changes to this policy
We may update this policy from time to time. We'll let you know about any significant changes by email or with a clear notice on our sneaker marketplace.